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THE RISE OF COWORKING 2.0: WHAT IT MEANS FOR THE MARKETING AND PR OF OFFICE SPACES

Andrew Barber

How coworking 2.0 is reshaping PR strategies for a flexible future

In the post-pandemic world, coworking has evolved from a niche offering for freelancers and startups into a critical solution for businesses, landlords, and building managers. 

The widespread adoption of hybrid working has dramatically reduced the amount of space many businesses require, leaving occupiers with surplus office space and landlords seeking innovative ways to maximise occupancy.

Coworking office space

Enter coworking 2.0: a more flexible, sophisticated model of shared office space that meets the evolving needs of modern tenants. This new wave of coworking appeals not only to small businesses and remote teams but also to larger organisations seeking cost-effective, scalable solutions. For landlords, it represents a strategic opportunity to repurpose underutilised assets, while businesses with excess space can leverage coworking to generate additional income or cover the costs associated with surplus office accommodation.

As coworking becomes an increasingly vital part of the commercial property ecosystem, effective PR strategies are emerging to communicate its value to diverse stakeholders.

1. What is coworking 2.0?

Coworking 2.0 represents the next stage in the evolution of flexible workspaces, defined by several key trends:

  • Hybrid working: Companies now view coworking spaces as vital hubs for their hybrid teams, bridging the gap between home and traditional offices.
  • Enterprise adoption: Large businesses are moving away from long-term leases, opting instead for flexible solutions that allow them to scale up or down.
  • Wellness and sustainability: Coworking spaces now prioritise amenities like wellness rooms, green certifications, and biophilic design - an approach that integrates natural elements into the workspace to reduce stress and boost creativity.
  • Technology-driven spaces: AI-powered booking systems, smart office tools, and advanced collaboration platforms are becoming central to the coworking experience.

This new coworking model is not just about desks and Wi-Fi; it’s about creating adaptable, amenity-rich environments that enhance productivity, support wellbeing, and meet the needs of a diverse range of tenants.

2. What does coworking 2.0 mean for commercial property PR?

The evolution of coworking spaces requires a shift in PR priorities. Property professionals must now:

  • Reach a broader audience: From startups to SMEs and global corporations, coworking now serves a spectrum of occupiers with different needs.
  • Promote unique selling points: Highlight features such as sustainability, community, and flexibility to stand out in a competitive market.
  • Educate potential clients: Many businesses are still unsure how coworking fits into their operations. PR campaigns should explain the benefits and address misconceptions.

3. Effective PR strategies for coworking 2.0

To successfully market coworking spaces in this new landscape, consider these strategies:

a. Craft compelling narratives

    Coworking thrives on community and connection. PR campaigns should:

    • Tell success stories of tenants who achieved growth, innovation, or collaboration in the space.
    • Highlight the unique culture and sense of community within coworking environments.

    b. Emphasise flexibility and scalability

      In a post-pandemic world, businesses value adaptability. Use PR to:

      • Share case studies of companies that have scaled up or down using coworking solutions.
      • Explain how coworking supports hybrid working, offering both cost-effectiveness and convenience.

      c. Focus on sustainability and wellbeing

      Coworking 2.0 aligns closely with modern values around sustainability and wellness:

      • Highlight green certifications, energy-efficient designs, and eco-friendly practices.
      • Promote biophilic design features, such as indoor plants, natural light, and wellness-focused amenities like meditation rooms or fitness facilities.

      d. Leverage data and thought leadership

        Position your brand as an expert in coworking by:

        • Sharing insights or research on coworking trends, tenant demands, or market performance.
        • Publishing thought leadership pieces on the future of work and its impact on commercial property.

        4. Tactical approaches to coworking PR

        a. Media outreach

        • Tailored pitches: Focus on trade media, as well as lifestyle and business publications, to reach a wider audience.
        • Events and tours: Invite journalists to visit coworking spaces and experience their unique offerings.

        b. Digital marketing and storytelling

          • Use video content, such as virtual tours or tenant testimonials, to bring the space to life online.
          • Invest in social media campaigns targeting decision-makers like HR professionals and office managers.

          c. Community-driven PR

            • Highlight partnerships and collaborations between tenants within the coworking space.
            • Showcase events and initiatives that create value for members and build a sense of community.

            5. Overcoming challenges in coworking PR

              While coworking 2.0 offers exciting opportunities, it also presents challenges:

              • Crowded market: Differentiate your space by focusing on unique features, tenant success stories, and innovative services.
              • Education gap: Many businesses still see coworking as “just desks.” Use PR to explain its broader benefits, such as cost-effectiveness, scalability, and community.
              • Economic uncertainty: Position coworking as a flexible, affordable alternative to traditional leases, ideal for businesses navigating economic fluctuations.

              6. Future evolution of coworking PR

                As coworking continues to evolve, so will the strategies for promoting it. Future PR efforts will likely focus on:

                • Customised campaigns: Messaging tailored to specific industries or client needs, such as tech startups or corporate teams.
                • Integration with PropTech: Highlighting technology’s role in enhancing tenant experience and operational efficiency.
                • Global reach: Promoting coworking spaces as part of an international network for remote and hybrid teams.

                By aligning with the values of flexibility, community, and sustainability, commercial property professionals can craft PR campaigns that resonate with the demands of coworking 2.0. The key lies in telling compelling stories, engaging the right audiences, and positioning coworking as the ultimate solution for the modern workforce.

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